AIATSL Recruitment 2023: Apply for Customer Service Executive, Manager, and Junior Officer Posts – 480 Vacancies Available

AIATSL Recruitment 2023: The AIATSL Recruitment notification for Customer Service Executive, Manager, and Junior Officer Posts has been released on 11/05/2023. There are a total of 480 vacancies available on a fixed-term contract basis for a period of 3 years. The selected candidates, both male and female Indian nationals, will be stationed at Chhatrapati Shivaji Mumbai International Airport. Eligible candidates are invited to participate in the Walk-in-interview, which will be held at the specified venue from 25/05/2023 to 30/05/2023. Detailed information about AIATSL Recruitment can be found in the provided content.

Important Dates for AIATSL Recruitment 2023:

Candidates who are eligible for the Customer Service Executive, Manager, Junior Officer, Ramp Service Executive and other posts can attend the interview as per the given dates. Check the dates given in the below table.

Walk-in-Interview Date (Junior Customer Service Executive / Customer Service Executive / Senior Customer Service Executive / Customer Service Executive)28/05/2023, 29/05/2023 & 30/05/2023
Walk-in-Interview Date (Other Posts 1 to 15)25/05/2023, 26/05/2023 &

Vacancy Details of AIATSL Recruitment 2023:

Air India Air Transport Services Limited invites applications for the above posts. Check the post wise vacancy details and total vacancy details in the below table. Selected candidates will be posted in Mumbai.

Name of the PostsNo of Posts
Manager-Ramp / Maintenance3
Deputy Manager Ramp / Maintenance8
Senior Supervisor-Ramp / Maintenance24
Junior Supervisor-Ramp / Maintenance12
Senior Ramp Service Executive15
Ramp Service Executive30
Utility Agent and Ramp Driver30
Terminal Manager – Passenger1
Deputy Terminal Manager – Passenger3
Duty Officer – Passenger5
Terminal Manager – Cargo1
Deputy Terminal Manager – Cargo2
Duty Manager – Cargo7
Duty Officer – Cargo10
Junior Officer – Cargo9
Senior Customer Service Executive50
Customer Service Executive165
Junior Customer Service Executive100
Para Medical and Customer Service Executive5

Pay Scale:

The selected candidates will receive a fixed remuneration per month. Check the salary details below.

Name of the PostsPay Scale
Manager-Ramp / MaintenanceRs. 75,000/-
Deputy Manager Ramp / MaintenanceRs. 60,000/-
Senior Supervisor-Ramp / MaintenanceRs. 45,000/-
Junior Supervisor-Ramp / Maintenance Rs. 28,200/-
Senior Ramp Service ExecutiveRs. 26,980/-
Ramp Service ExecutiveRs. 25,980/-
Utility Agent and Ramp DriverRs. 23,640/-
Terminal Manager – PassengerRs. 75,000/-
Deputy Terminal Manager – PassengerRs. 60,000/-
Duty Officer – PassengerRs. 32,200/-
Terminal Manager – CargoRs. 75,000/-
Deputy Terminal Manager – CargoRs. 60,000/-
Duty Manager – CargoRs. 45,000/-
Duty Officer – CargoRs. 32,200/-
Junior Officer – CargoRs. 28,200/-
Senior Customer Service ExecutiveRs. 26,980/-
Customer Service ExecutiveRs. 25,980/-
Junior Customer Service ExecutiveRs. 23,640/-
Para Medical and Customer Service ExecutiveRs. 25,980/-

Age Limit:

Candidates can check the upper age limit in the below table. Candidates must have attained the age limit to be eligible for the post. Age relaxation is applicable as per Government rules.

Name of the PostsAge Limit
Manager-Ramp / Maintenance55 years
Deputy Manager Ramp / Maintenance
Senior Supervisor-Ramp / Maintenance
Junior Supervisor-Ramp / Maintenance28 years
Senior Ramp Service Executive35 years
Ramp Service Executive28 years
Utility Agent and Ramp Driver30 years
Terminal Manager – Passenger55 years
Deputy Terminal Manager – Passenger
Duty Officer – Passenger50 years
Terminal Manager – Cargo55 years
Deputy Terminal Manager – Cargo
Duty Manager – Cargo
Duty Officer – Cargo50 years
Junior Officer – Cargo35 years
Senior Customer Service Executive
Customer Service Executive28 years
Junior Customer Service Executive
Para Medical and Customer Service Executive

Age Relaxation:

Age relaxation is applicable for SC, ST & OBC candidates.

  • OBC: 03 Years
  • SC/ST: 05 Years

Educational Qualification:

1. Utility Agent cum Ramp Driver:

  • Candidates should have passed 10th Standard.
  • Must have Original Valid HMV Driving License.

2. Customer Service Executive / Senior Customer Service Executive / Duty Officer:

  • Candidates should have completed Graduate Degree.

3. Manager / Deputy Manager / Supervisor:

  • Graduate Degree with relevant work experience or B.E/B.Tech. or Diploma or MBA with relevant work experience.

4. Ramp Service Executive

  • Diploma or ITI in relevant discipline.
  • Candidate must carry an original valid Heavy Motor Vehicle (HMV) license.

5. Junior Customer Service Executive:

  • Candidates should have completed 12th standard.

6. Para Medical and Customer Service Executive:

  • B.Sc Nursing or Graduate Degree with Diploma in Nursing.

7. Junior Officer / Deputy Terminal Manager / Terminal Manager:

  • Candidates should have completed Graduate Degree or MBA.

Selection Process:

The selection will be based on the following stages. Each post has different selection criteria. Check the selection process for each post below.

  1. Interview

Utility Agent cum Ramp Driver/Ramp Service Executive:

  1. Trade Test (Trade Knowledge and Driving test including Driving Test of HMV).
  2. Interview

Application Fee:

Candidates pay through Demand Draft in favour of “AIR INDIA AIR TRANSPORT SERVICES LTD”, payable at Mumbai.

S. NoCategoryApplication Fees
1UR / OBCRs. 500 /-
2SC / ST / Ex-ServicemenNil

Interview Details:

  • Interview Date: 25/05/2023 to 30/05/2023
  • Interview Time: 9:30 AM to 12:30 PM
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